Delivery Information
At Winkle Costumes Shop, we believe that every celebration deserves a perfect costume, delivered right to your doorstep. Whether you’re preparing for a Halloween party, a themed event, or just some fun dress-up, we ensure your costumes arrive safely and on time. Based in South Australia, we ship globally to bring joy to customers across continents (excluding some remote areas and parts of Asia).
Order Processing
Once you place an order, our team gets to work! We take 1-2 business days to process your order, ensuring every detail is perfect—from checking the costume quality to packaging it with care. This step helps us maintain our promise of durability and attention to detail, so you receive costumes that are ready to create unforgettable memories.
Shipping Options
We offer two convenient shipping methods to suit your needs. All orders are handled with the same love and precision that goes into every stitch of our costumes.
Standard Shipping
For those who want their costumes a bit faster, choose our Standard Shipping option. We partner with reliable carriers like DHL or FedEx to deliver your order within 10-15 days after dispatch. The cost for this service is $12.95, and it’s perfect when you need your costume for an upcoming event.
Free Shipping
Love a good deal? So do we! For orders over $50, we offer Free Shipping via EMS. This economical option delivers your costumes within 15-25 days after dispatch. It’s our way of making celebrations affordable for everyone, from little stars to confident adults.
Note: Shipping times may vary based on your location and customs processes. We recommend ordering early, especially during peak seasons like Halloween, to ensure your costume arrives in time for the fun!
International Delivery
As a go-to costume shop in Australia, we’re proud to serve customers worldwide. Our global reach means we can help you transform any occasion, no matter where you are. Please note that we do not ship to certain remote areas and parts of Asia due to logistical constraints. If you have questions about your specific location, feel free to contact our friendly support team.
After Your Order Arrives
We want you to be thrilled with your purchase! If anything isn’t quite right, you have 15 days from the date of receipt to initiate a return. Just email us at [email protected], and we’ll guide you through the simple process.
Ready to Get Your Costume?
Join thousands of satisfied customers who trust Winkle Costumes for their most special occasions. From infant toddler costumes to plus-size and themed collections like Grease and Burlesque, we have something for everyone. Place your order today and let us handle the delivery—so you can focus on making memories that last a lifetime.
For any delivery-related inquiries, don’t hesitate to reach out. We’re here to help!